Innovations in Client Experience

By (author) Ken Grady, Julian Summerhayes, Yolanda Cartusciello, Kim Carr, Nathaniel Slavin, Sally Dyson, Edwin Bodensiek, Ryan Burruss, Stephen Poor, Judith McKay, Helen Hamilton-Shaw Edited by Alex Davies

Publication date: 01 March 2018

Emerging Approaches to Information Services

By (author) Lance Sapsford, Oz Benamram, Marcia Burris, Steve Lastres, Mark Gediman, Marlene Gebauer, Jennifer Mendez, Annie Youngblood, Constance Ard Edited by Edward Bowes

Publication date: 18 August 2017