Innovations in Client Experience

By (author) Ken Grady, Julian Summerhayes, Yolanda Cartusciello, Kim Carr, Nathaniel Slavin, Sally Dyson, Edwin Bodensiek, Ryan Burruss, Stephen Poor, Judith McKay, Helen Hamilton-Shaw Edited by Alex Davies

Publication date: 01 March 2018

The Client Experience

By (author) Sally Dyson, Will Taylor, Yolanda Cartusciello, Andrew Hedley, David H Freeman, Kim Carr, Douglas McPherson, James Matthews, Scott Rechtschaffen, Helen Hamilton-Shaw, Paul A Williams Edited by Alex Davies

Publication date: 15 November 2021

What Clients Want from Law Firms

By (author) Ian White, Adrienne Gubbay, Terezka Zabka, Claire Rason, Joanna Day, Paul Roberts, Helen Hamilton-Shaw, Thomas Santram, Robert Dilworth Edited by Heidi K Gardner

Publication date: 13 January 2025

The Lawyer's Guide to Legal Project Management

By (author) Jim Hassett, Karen Dalton, John Duggan, Helen Bunker, Barbara J Boake, Rick A Kathuria, Antony Smith, Zena Applebaum, Lann Wasson, Catherine Alman MacDonagh, JD Edited by Edward Bowes

Publication date: 01 February 2017

The Evolving Role of the Professional Support Lawyer

By (author) Julia Bateman, Karen Battersby, Lucy Hall, Amanda Hamilton, Clare Harman Clark, Catherine Hart, Ailish Hogan, Katherine Lang, Charles Pigott, Hélène Russell, Evan J Shenkman, Lucinda Troostwyk Edited by Francesca Ramadan

Publication date: 01 September 2018

A Guide to Global Best Practice and Standards in KM

By (author) Nick Milton, Karen Battersby, Liz Hobbs, Dr Peter Brown, Dominique Poole Avery, Karen Elson, Darryl Wing, Patrick DiDomenico, Dave Snowden Edited by Alex Davies

Publication date: 01 March 2019

Knowledge Management in Law Firms

By (author) Nick Milton, Chris Boyd, Amy Halverson, Ian Rodwell, Joe Cohen, Andrea Miskolczi, Jonna Vainikainen, Elisabeth Cappuyns, James Loft, Jon Beaumont, James G Perkins, Gordon Vala-Webb, Mark Gediman, Kevin Miles, Tara Pichardo-Angadi, Orla Bingham, Katherine Lang, Kathy Skinner, Anthony J Rhem, Tiffany M. ONeil Edited by Katerina Menhennet

Publication date: 16 January 2023

Essential Reads for the Modern Lawyer

By (author) Alison Nolan, Peter Alfandary, Christopher Bockmann, Edward Walker, Sophie Cameron, Eimear McCann, Bendita Cynthia Malakia, Morgan Reams, Claire-Elaine Arthurs, Janet Taylor-Hall, Lucie Allen, Jonathan Bourne, Andrea Kennedy, David Freeman, Joanna Gaudoin, Michelle Elstein, Brian Dunlop, Jaap Bosman, Richard Brzakala, Nathan Cemenska, Stephanie Corey, Jelena Schidzig, Rebecca Harding, Andrew Nicholson, Uwais Iqbal, Joanne Brook, Clare Harman Clark, Helen Foord Edited by Globe Law and Business, Heidi K Gardner, Stuart Weinstein

Publication date: 20 November 2024